Hotel Houseperson

Maple Tree Inn, Hogan Hospitality • Sunnyvale, CA, US

Posted 3 months ago

Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities

Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Retrieve clean linens from housekeeping storage facilities and distribute them to each floor

Qualifications

Must be available for weekend shifts

Must have graduated high school or received an equivalent certification (GED)
Possesses a strong work ethic with exemplary organizational, time management, and communication skills
Experience with a variety of cleaning products and techniques
This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Compensation

$19.50 - $20.50 hourly

About Maple Tree Inn, Hogan Hospitality

Maple Tree Inn is a boutique hotel located in Sunnyvale, CA, since it opened its doors in 1985. Built by Maple Tree Investors and managed by Hogan Hospitality.