Hotel Houseperson

Marriott Rochester Airport • Rochester, NY, US

Posted 4 hours ago

Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Full-time position, 8 am to 4:30 pm.

Responsibilities

Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor

Qualifications

Good understanding of cleaning techniques and products
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Solid work ethic and excellent organizational, time management, and communication skills
Must have graduated high school or received an equivalent certification (GED)
1 year experience as a houseperson or housekeeper strongly desired

Compensation

$16.25 hourly

About Marriott Rochester Airport

Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.