Hotel Houseperson

Koosh Collection • Hollywood, FL, US

Posted 3 days ago

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities

Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens

Qualifications

Must have graduated high school or received an equivalent certification (GED)
Experience with a variety of cleaning products and techniques
Solid work ethic and excellent organizational, time management, and communication skills
Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
This role requires a strong emphasis on putting the guest first and providing exceptional customer service