Hotel Houseperson

Hyatt Place Asheville • Arden, Asheville, NC, US

Posted 2 hours ago

Description

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies.

You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Responsibilities

Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor

Qualifications

Strong knowledge of cleaning techniques and products
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
At least 1 year of experience as a houseperson or housekeeper preferred
High school diploma, GED, or equivalent
Solid work ethic and excellent organizational, time management, and communication skills

Compensation

$17 per hour

About Hyatt Place Asheville

Nestled just 15 miles south of downtown Asheville, Hyatt Place Asheville Airport sits less than a mile from Asheville Regional Airport, making it a convenient home base for visitors to this exciting North Carolina destination. When you’re not dining at farm-to-table restaurants, hiking incredible trails through the Blue Ridge Mountains, or touring iconic Biltmore Estate.