Hotel Houseperson
Holiday Inn Express & Suites Albany • Albany, GA, US
Posted 15 hours ago
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.
Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
- Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
- Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
- Graduated high school, received GED or equivalent
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
- Good understanding of cleaning techniques and products
- 1 year experience as a houseperson or housekeeper strongly desired
Compensation
$12 hourly
Compensation & Benefits
Competitive base salary + performance-based incentives
Career growth opportunities within a growing hospitality organization
Collaborative and supportive team environment
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