Hotel Houseman

Home2 Suites Prattville • Prattville, AL, US

Posted 50 minutes ago

Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities

Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
Retrieve clean linens from housekeeping storage facilities and distribute them to each floor

Qualifications

Strong knowledge of cleaning techniques and products
Hard worker with strong time management, organizational, and communication skills
Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
Proven customer service experience with a strong guest-focused mentality
Must have graduated high school or received an equivalent certification (GED)

Compensation

$13.50 - $14 hourly

About Home2 Suites Prattville

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!