Hotel Housekeeping Director

Hilton Garden Inn Memphis - Wolfchase Galleria • Memphis, TN, US

Posted 1 month ago

Description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Responsibilities

Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction
Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
Order cleaning supplies as needed, control inventory and manage the department budget
Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office

Qualifications

2+ years of hospitality or guest services experience
Must have a high school diploma or the equivalent (GED)
Must possess excellent leadership, organizing, and customer service skills
Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position

Compensation

$45,000 - $50,000/year

About Hilton Garden Inn Memphis - Wolfchase Galleria

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.