Hotel General Manager
ARK Hospitality • Jacksonville, FL, US
Posted 3 months ago
Description
The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.
Responsibilities
- Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.
- Be present on property during shift changes to communicate priorities and support the team.
- Conduct daily check-ins with department teams and lead training meetings to uphold service standards.
- Inspect guest rooms and back-of-house areas to ensure compliance with brand and company standards.
- Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
Qualifications
- Strong leadership and interpersonal skills with a proven ability to manage teams effectively.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical ability to lift and move up to 25 pounds occasionally.
- 1 -3 years of previous experience as a hotel manager, assistant manager, or department manager preferred.
- High school diploma or GED required; advanced education in hospitality preferred.
Compensation
$60,000 - $65,000/year
About ARK Hospitality
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK.
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