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Hotel General Manager

ARK Hospitality • Davenport, FL, US

Posted 21 hours ago

The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.
  • Inspect guest rooms and back-of-house areas to ensure compliance with brand and company standards.
  • Conduct daily check-ins with department heads to align on priorities and maintain operations.
  • Recruit, train, and mentor hotel staff, fostering a culture of growth and teamwork.
  • Handle guest complaints and queries, promoting exceptional customer service.
  • Ensure compliance with health, safety, and licensing standards.
  • Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • 1 -3 years of previous experience as a hotel manager, assistant manager, or department manager preferred.
  • High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience
  • Employee must occasionally lift and/or move up to 25 pounds

Compensation

$60,000 - $70,000 yearly

Focused on what matters: Relationships, Reputation, and Returns

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality.

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