Wizehire Logo
Sign inSign up

Hotel Front Desk Receptionist

TownePlace Suites Louisville Airport • Louisville, KY, US

Posted 1 hour ago

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Handle customer complaints as necessary
  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • High school graduate, GED recipient, or equivalent
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Comfortable taking telephone calls and mitigating stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Working knowledge of Microsoft Office and reservation management systems

Compensation

$15 - $16 hourly

Hello, my name is Jessica, and I'm the Front Office Manager for TownePlace Suites Louisville Airport. We are an extended stay property that caters to the long-term guest who is away from home, or the business traveler for a night or two. I have been with this company for 8 years and love everything about this property. My mission is to be the heartbeat of the organization. I bridge the gap between guest satisfaction and operational efficiency, being the first and last impression of the hotel while developing, supporting, and empowering my team. This is a great company to work for; we are built on a foundation of human connection, psychological safety, and mutual respect.

Resume upload*

Do you have experience in Hospitality?
Do you have experience using Microsoft Office programs?
Are you available to work night and weekend shifts?
Are you applying for full or part time?
Are you able to work flexible hours?
Are you available to be on-call, if needed?
This is a part-time position, are you able to work part-time hours?
Are you authorized to work in the United States?

Your responses help the employer evaluate your fit for this role.

By applying, you agree to Wizehire's Privacy Policy and Terms of Service.

Your privacy is our priority.

Share this job

All jobs / Jobs in KY / TownePlace Suites Louisville Airport / Hotel Front Desk Receptionist

Not quite what you're looking for? Search jobs by title, location, or company.