Hotel Front Desk Receptionist
Myer Hospitality • Branson, MO, US
Posted 19 hours ago
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Comfort Inn at Thousand Hills front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
This opportunity is full time 5 days a week - 3pm to 11pm Tuesday thru Saturday - Sunday and Monday off.
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Communicate with housekeeping to make sure guest rooms are ready
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Field customer complaints when necessary
- High school diploma, GED, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- 1+ year of hotel industry experience or related job preferred
- Comfortable taking telephone calls and mitigating stressful situations
- Working knowledge of Microsoft Office and reservation management systems
Compensation
$16.05 hourly
Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award-Winning Hospitality.”
What We Offer:
Competitive pay and benefits package
Holiday pay for specified working holidays
Hotel discounts through the employee travel program
Supportive and team-oriented work environment
Opportunities for advancement and professional growth
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