Hotel Front Desk Night Auditor - Thurs - Sun - Ft

SpringHill Suites Eau Claire • Eau Claire, WI, US

Posted 19 days ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Ensure all guests feel they are having an exceptional experience at the property

Qualifications

Great communications. and excellent customer service skills are required
Overnight shift; requires flexible hours
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
High school diploma or equivalent required; some college preferred
Proficiency with computers is required; experience with reservation and accounting software is desired

About SpringHill Suites Eau Claire

Brand New Property located next to the Sonnentag Center!

SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near the YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout. Employees receive travel benefits through Marriott.