Hotel Front Desk Night Auditor

Hampton Inn Shawnee • Shawnee, OK, US

Posted 11 hours ago

Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Make sure every hotel guest has a pleasant stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Perform additional bookkeeping, administrative, and accounting procedures as required
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

Overnight shift; requires flexible hours
Outstanding communication skills and excellent customer service skills are required
Experience in the hospitality industry or guest services is preferred, but not required

Compensation

$12/hour

About Hampton Inn Shawnee

Come join our team! We would love to have your HAMPTONALITY!