Hotel Front Desk Night Auditor

Marriott Rochester Airport • Rochester, NY, US

Posted 3 hours ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Complete additional bookkeeping, administrative, and accounting procedures as requested
Provide exceptional service to all hotel guests during their stay
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

Some college is preferred but a high school diploma or equivalent is required
Overnight shift; requires flexible hours
Outstanding communication skills and excellent customer service skills are required
Proficiency with computers is required; experience with reservation and accounting software is desired
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

$20 per hour

About Marriott Rochester Airport

Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.