Hotel Front Desk Night Auditor

Holiday Inn Express & Suites Palm Coast - I-95 • Palm Coast, FL, US

Posted 1 hour ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Provide exceptional service to all hotel guests during their stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Overnight shift; requires flexible hours
Some college is preferred but a high school diploma or equivalent is required
Proficiency with computers is required; experience with reservation and accounting software is desired
Great communications. and excellent customer service skills are required

Compensation

$15 - $16 yearly

About Holiday Inn Express & Suites Palm Coast - I-95

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results, with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

https://arkhospitality.com/