Hotel Front Desk Night Auditor

Seville Plaza Kansas City • Kansas City, MO, US

Posted 4 months ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Perform additional bookkeeping, administrative, and accounting procedures as required
Provide exceptional service to all hotel guests during their stay

Qualifications

Flexible overnight hours are required
Experience in the hospitality industry or guest services is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired
Some college is preferred but a high school diploma or equivalent is required
Great communications. and excellent customer service skills are required

Compensation

$16 - $18/hour

About Seville Plaza Kansas City

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!