Hotel Front Desk Night Auditor

Holiday Inn Express Kansas City Downtown • Kansas City, MO, US

Posted 2 hours ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Ensure all guests feel they are having an exceptional experience at the property
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Complete additional bookkeeping, administrative, and accounting procedures as requested
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

Must be computer proficient; experience with accounting or reservation software is a bonus
Requires a flexible schedule that allows for overnight shift hours
Excellent customer service and communication skills are required
Some college is preferred but a high school diploma or equivalent is required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

$15 - $18 hourly

About Holiday Inn Express Kansas City Downtown

Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.