Hotel Front Desk Night Auditor

Best Western Plus Chena River Lodge • Fairbanks, AK, US

Posted 3 years ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Process additional administrative, bookkeeping. and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Provide exceptional service to all hotel guests during their stay

Qualifications

Requires a flexible schedule that allows for overnight shift hours
Computer proficiency is required; experience with accounting or reservation software is preferred
Diploma or equivalent from high school is required; some college is desired
Excellent customer service and communication skills are required
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Compensation

$18 - $19/hour

About Best Western Plus Chena River Lodge

This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.