Hotel Front Desk Night Auditor

SpringHill Suites Eau Claire • Eau Claire, WI, US

Posted 2 hours ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

Complete additional bookkeeping, administrative, and accounting procedures as requested
Provide exceptional service to all hotel guests during their stay
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

Great communications. and excellent customer service skills are required
Overnight shift; requires flexible hours
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
High school diploma or equivalent required; some college preferred
Proficiency with computers is required; experience with reservation and accounting software is desired

About SpringHill Suites Eau Claire

Brand New Property located next to the Sonnentag Center!

SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near the YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout. Employees receive travel benefits through Marriott.