Hotel Front Desk Night Auditor

Doubletree by Hilton Charlotte City Center • Charlotte, NC, US

Posted 5 months ago

Description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Make sure every hotel guest has a pleasant stay
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Process additional administrative, bookkeeping. and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

Overnight shift; requires flexible hours
Outstanding communication skills and excellent customer service skills are required
Some college is preferred but a high school diploma or equivalent is required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Proficiency with computers is required; experience with reservation and accounting software is desired

About Doubletree by Hilton Charlotte City Center

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.