Hotel Front Desk Night Auditor

Hampton Inn Butte • Butte, MT, US

Posted 4 years ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Provide exceptional service to all hotel guests during their stay
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Complete additional bookkeeping, administrative, and accounting procedures as requested
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

Great communications. and excellent customer service skills are required
Computer proficiency is required; experience with accounting or reservation software is preferred
Diploma or equivalent from high school is required; some college is desired
Requires a flexible schedule that allows for overnight shift hours
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Compensation

$16 - $17 hourly

About Hampton Inn Butte

Opportunity to gain experience in the hospitality industry
Supportive team environment
Opportunity as a second job with flexible work hours