Hotel Front Desk Night Auditor

DoubleTree by Hilton Hotel Binghamton • Binghamton, NY, US

Posted 2 months ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Make sure every hotel guest has a pleasant stay
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Perform additional bookkeeping, administrative, and accounting procedures as required

Qualifications

Overnight shift; requires flexible hours
Great communications. and excellent customer service skills are required
Diploma or equivalent from high school is required; some college is desired
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Proficiency with computers is required; experience with reservation and accounting software is desired

Compensation

$16.5 - $17/hour

About DoubleTree by Hilton Hotel Binghamton

Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers.