Hotel Front Desk Night Auditor

Hyatt Place Asheville • Arden, Asheville, NC, US

Posted 2 hours ago

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

Make sure every hotel guest has a pleasant stay
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

Requires a flexible schedule that allows for overnight shift hours
Computer proficiency is required; experience with accounting or reservation software is preferred
High school diploma or equivalent required; some college preferred
Excellent customer service and communication skills are required
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

$18 per hour

About Hyatt Place Asheville

Nestled just 15 miles south of downtown Asheville, Hyatt Place Asheville Airport sits less than a mile from Asheville Regional Airport, making it a convenient home base for visitors to this exciting North Carolina destination. When you’re not dining at farm-to-table restaurants, hiking incredible trails through the Blue Ridge Mountains, or touring iconic Biltmore Estate.