Hotel Front Desk Night Auditor

Holiday Inn Express & Candlewood - Anchorage • Anchorage, AK, US

Posted 2 hours ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Process additional administrative, bookkeeping. and accounting procedures as required
Ensure all guests feel they are having an exceptional experience at the property
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

Must be computer proficient; experience with accounting or reservation software is a bonus
Experience in the hospitality industry or guest services is preferred, but not required
Diploma or equivalent from high school is required; some college is desired
Overnight shift; requires flexible hours
Outstanding communication skills and excellent customer service skills are required

Compensation

19.50 hourly

About Holiday Inn Express & Candlewood - Anchorage

We’re opening our doors—and building our team—from the ground up in midtown Anchorage. As a brand-new dual-brand hotel, Candlewood Suites and Holiday Inn Express & Suites, we’re creating more than just a modern hospitality space; we’re creating a workplace where passionate people come together to help our guests create memorable experiences.

This is your chance to be part of something fresh, dynamic, and full of opportunity. Whether you’re drawn to the extended stay model of Candlewood Suites or the "simple, smart travel" of Holiday Inn Express, you’ll be helping to set the tone, build the culture, and create a standard of excellence from day one.

We’re looking for individuals who are excited to grow with us, take initiative, and bring energy to a team that’s writing the first chapter of our story. If you’re ready to help us launch something great, we’d love to meet you.