Hotel Front Desk Night Auditor

Suburban Studios Triadelphia - Wheeling at The Highlands • 40 Robinson Drive, Triadelphia, WV, US

Posted 2 hours ago

Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Complete additional bookkeeping, administrative, and accounting procedures as requested
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Provide exceptional service to all hotel guests during their stay
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Qualifications

High school diploma or equivalent required; some college preferred
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Excellent customer service and communication skills are required
Requires a flexible schedule that allows for overnight shift hours
Must be computer proficient; experience with accounting or reservation software is a bonus

Compensation

15.00 - 16.00 hourly

About Suburban Studios Triadelphia - Wheeling at The Highlands

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.