Wizehire Logo
Sign inSign up

Hotel Front Desk Manager

Comfort Inn Mechanicsburg - Harrisburg South • Mechanicsburg, PA, US

Posted 3 hours ago

The Hotel Front Desk Team Leader will have minimal supervision. This role is responsible for exercising independent judgment to manage the daily operations related to optimally operating the front desk. The ideal candidate understands, appreciates, and embraces our vision, mission, and values. You will act as a leader who is a self-starter and understands the position requires 24-hour availability.
  • Address and resolve customer complaints and queries with professionalism.
  • Promoting and marketing the business.
  • Inspect front desk and back-of-house areas to ensure compliance with brand and company standards.
  • Communicate daily with team members to maintain high service standards and foster teamwork.
  • Train, mentor, and supervise front desk staff to deliver excellent guest service.
  • Expert-level knowledge of general hotel industry practices and policies.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Proven customer service experience with a strong guest-focused mentality
  • 1–3 years of experience in a leadership role within the hotel or hospitality industry preferred.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.

Compensation

$16 - $18 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Resume upload*

Do you live within a 30 mile radius of this position’s location?
Do you have experience using Microsoft Office programs?
How many years of experience do you have in a leadership role?
Do you have experience in Hospitality?
Are you authorized to work in the United States?

Your responses help the employer evaluate your fit for this role.

By applying, you agree to Wizehire's Privacy Policy and Terms of Service.

Your privacy is our priority.

Share this job

All jobs / Jobs in PA / Comfort Inn Mechanicsburg - Harrisburg South / Hotel Front Desk Manager

Not quite what you're looking for? Search jobs by title, location, or company.