
Hotel Front Desk Supervisor - Lead
Tru by Hilton Florence • Florence, KY, US
Description
We’re looking for an enthusiastic hotel front desk supervisor with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. We strive to provide friendly and professional customer service to every guest, and our goal is to be the best. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!
Qualifications
- Weekend availability is required
- This position is primarily second shift
- 1 or more years of experience as a front desk supervisor, or office management equivalent, is required
Compensation
$16 - $17/hour
About Tru by Hilton Florence
Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model.
Through strategic management agreements, we oversee hiring, training, and leadership for teams across the Ohio Valley and beyond. Our portfolio includes strong partnerships with the nation’s top hotel brands—Marriott, Hilton, IHG, and Hyatt—reflecting our commitment to quality and consistency.
At Rolling Hills Hospitality, we live by the principle:
“If we take care of our employees, then our employees will take care of our guests.”
We strive to create a fun, supportive, and growth-oriented work environment, positioning our team for long-term success and excitement in the hospitality industry.
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