Hotel Front Desk Clerk
Super 8 Nampa • Nampa, ID, US
Posted 17 hours ago
PART-TIME. Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Mitigate customer complaints as needed
- Communicate with housekeeping to make sure guest rooms are ready
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- High school graduate, GED recipient, or equivalent
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Comfortable taking telephone calls and mitigating stressful situations
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Compensation
$14 - $15.50 hourly
Super 8 by Wyndham Nampa is a hotel under Wyndham Hotels & Resorts. We are a high-occupancy hotel with a fast pace and are team-oriented.
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