Hotel Front Desk Attendant
Holiday Inn Harrisburg East • Harrisburg, PA, US
Posted 2 months ago
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Bookkeeping: keep accurate records of all hotel guest account information
- Field customer complaints when necessary
- 1+ year of hotel industry experience or related job preferred
- Working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- High school graduate, GED recipient, or equivalent
Welcome to our hotel in Middletown, PA, just 20 minutes from Hersheypark and minutes from Harrisburg International Airport! Conveniently located near the state capital of Harrisburg, we offer easy access to government offices and downtown attractions. Our hotel is the perfect base to explore Pennsylvania's best attractions. Enjoy thrilling rides at Hersheypark, exciting events at the Giant Center, and the Pennsylvania Farm Show Complex & Expo Center.
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