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Hotel Front Desk Attendant - Part-Time

Extended Stay America Suites Albuquerque - Rio Rancho Blvd • Rio Rancho, NM, US

Posted 1 hour ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
  • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Take reservations over the telephone, through emails and in person, including groups
  • Balance cash at the end of each shift and generate reports for the next shift.
  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in hospitality or customer service is preferred but not required.
  • Availability to work flexible schedules, including weekends and holidays.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint

Compensation

$13 - $16 hourly depending on experience

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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Do you have basic front desk hotel skills?
Do you have experience using Microsoft Office programs?
Do you live within a 30 mile radius of this position’s location?
Do you have experience in Hospitality?
Are you authorized to work in the United States?

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