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Hotel Front Desk Attendant

Holiday Inn Express & Suites Selinsgrove - University Area • Selinsgrove, PA, US

Posted 3 hours ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
  • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong customer service skills with a guest-focused approach.
  • Availability to work flexible schedules, including weekends and holidays.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.

Compensation

$15 hourly

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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Do you have basic front desk hotel skills?
Do you have experience using Microsoft Office programs?
Do you live within a 30 mile radius of this position’s location?
Do you have experience in Hospitality?
Are you authorized to work in the United States?

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