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Hotel Front Desk Attendant

SpringHill Suites Ocala • Ocala, FL, US

Posted 14 hours ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Balance cash at the end of each shift and generate reports for the next shift.
  • Take reservations in person, via email, or over the phone, including group bookings.
  • Provide guests with information about hotel amenities, dining, and travel directions.
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Experience in hospitality or customer service is preferred but not required.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proven customer service experience with a strong guest-focused mentality
  • Availability to work flexible schedules, including weekends and holidays.

Compensation

$15 - $16 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

Resume upload*

Do you have basic front desk hotel skills?
Do you have experience using Microsoft Office programs?
Do you have experience in Hospitality?
Do you live within a 30 mile radius of this position’s location?
Are you authorized to work in the United States?

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