Hotel Front Desk Attendant
Hampton Inn Foley, AL • Foley, AL, US
Posted 1 year ago
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
- Balance cash at the end of each shift and generate reports for the next shift.
- Manage guest check-ins and check-outs appropriately
- Provide guests with information about hotel amenities, dining, and travel directions.
- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Welcome guests warmly, determine their needs, and manage the registration process.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
- Availability to work flexible schedules, including weekends and holidays.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Experience in hospitality or customer service is preferred but not required.
Compensation
$14 per hour
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
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