Hotel Front Desk Attendant

Tru by Hilton Florence • Florence, KY, US

Posted 3 months ago

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities

Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment

Qualifications

Must be 21 years or older
Must be able to stand on your feet for 8 hours during a typical shift
Weekend availability is required
Please only apply if you meet these criteria

Compensation

$13.5 - $13.5/hour

About Tru by Hilton Florence

Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding guest expectations. We’ve earned a reputation as one of the premier hotel development and management firms in the region by combining high operational standards with a streamlined, scalable business model.

Through strategic management agreements, we oversee hiring, training, and leadership for teams across the Ohio Valley and beyond. Our portfolio includes strong partnerships with the nation’s top hotel brands—Marriott, Hilton, IHG, and Hyatt—reflecting our commitment to quality and consistency.

At Rolling Hills Hospitality, we live by the principle:

“If we take care of our employees, then our employees will take care of our guests.”

We strive to create a fun, supportive, and growth-oriented work environment, positioning our team for long-term success and excitement in the hospitality industry.