Hotel Front Desk Clerk
Sleep Inn & Suites • Devils Lake, ND, US
Posted 30 days ago
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Field customer complaints when necessary
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Bookkeeping: keep accurate records of all hotel guest account information
- High school graduate, GED recipient, or equivalent
- 1+ year of hotel industry experience or related job preferred
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
Compensation
$13.50 - $15 hourly
Our Compensation Philosophy
We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees.
We also operate with the principle that a team that feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage.
So, we strive daily to create and nurture a positive and healthy work culture.
This job has closed
This position is no longer accepting applications. Browse new opportunities to find your next role.
Browse New JobsShare this job
All jobs / Jobs in ND / Sleep Inn & Suites / Hotel Front Desk Clerk
Not quite what you're looking for? Search jobs by title, location, or company.