Hotel Front Desk Attendant

Comfort Inn & Suites Chestertown • Chestertown, MD, US

Posted 13 hours ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Must have reliable transportation. Must be highly motivated. We do not tolerate call-outs and lateness.

Responsibilities

Handle guest check-ins, check-outs, and payment processing with accuracy.
Balance cash at the end of each shift and generate reports for the next shift.
Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
Take reservations in person, via email, or over the phone, including group bookings.

Qualifications

Availability to work flexible schedules, including weekends and holidays.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong customer service skills with a guest-focused approach.

Compensation

$16/hour

About Comfort Inn & Suites Chestertown

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.