Hotel Front Desk Attendant

Holiday Inn Express & Suites Beeville • Beeville, TX, US

Posted 2 months ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
Take reservations in person, via email, or over the phone, including group bookings.
Welcome guests warmly, determine their needs, and manage the registration process.
Handle guest check-ins, check-outs, and payment processing with accuracy.
Provide guests with information about hotel amenities, dining, and travel directions.

Qualifications

Strong customer service skills with a guest-focused approach.
Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience in hospitality or customer service is preferred but not required.
Physical ability to stand, walk, and lift up to 25 pounds as needed.

Compensation

$10.5 - $11/hour

About Holiday Inn Express & Suites Beeville

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!