Hotel Assistant Manager

Extended Stay America Premier Suites Portland - NorthPortsmouth, Portland, OR, US

Posted 4 hours ago

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!
  • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
  • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
  • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
  • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
  • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
  • You must have 3 or more years of experience working in the hospitality field
  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • Have superb communication skills, organizational skills, and problem-solving skills
  • A proven record of experience managing a team, preferably in a hospitality role, is required
  • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

Compensation

$58,000 to $62,000

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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