Hotel Assistant Manager

Holiday Inn Kansas City Downtown • Kansas City, MO, US

Posted 2 years ago

Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Consult with the general manager to ensure that all guest service standards are met daily
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support

Qualifications

Must have a strong focus on putting the guest first with exceptional customer service experience
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
3+ years of experience working in a hotel or the hospitality industry required
Showcase exceptional organizational, communication, and problem-solving skills

Compensation

$50,000 - $55,000/year

About Holiday Inn Kansas City Downtown

Welcome to the Holiday Inn Kansas City Downtown!

We are nestled between the River Market and the Central Business District of Kansas City, right down the street from the KC Street Car.

The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).

The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.