Hotel Assistant Manager

Extended Stay Premier Pittsburgh • Cranberry Township, PA, US

Posted 3 hours ago

Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!

Responsibilities

Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications

Proven customer service experience as a manager; strong guest-focused mentality
3+ years of experience working in a hotel or the hospitality industry required
Have superb communication skills, organizational skills, and problem-solving skills
A proven record of experience managing a team, preferably in a hospitality role, is required
You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field

Compensation

$55,000 yearly

About Extended Stay Premier Pittsburgh

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!