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Hotel Assistant General Manager

Sonesta Select Kansas City South Overland Park • Kansas City, MO, US

Posted 3 hours ago

As the Hotel Assistant General Manager, you will play a pivotal leadership role in ensuring the hotel's daily operations run seamlessly. With minimal supervision, you will exercise independent judgment to optimize operations while upholding our vision, mission, and values. This self-starter position requires 24-hour availability and a commitment to delivering exceptional guest experiences through effective team leadership and operational management.
  • Walk/be present on property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success
  • Handle guest complaints and queries promptly and professionally to uphold service excellence.
  • Planning maintenance work, events, and room bookings
  • Plan and coordinate maintenance, events, and room bookings to optimize guest satisfaction.
  • Perform administrative duties in the office such as payroll, bank deposits, understanding budget management to maximize revenues, and follow up on operational checklists and safety training
  • High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience
  • Ability to read and interpret business materials, write professional correspondence, and deliver presentations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.

Compensation

$50,000 yearly

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

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Are you available to work night and weekend shifts?
Do you have hotel or motel management experience?
Do you have a valid driver’s license?
How many years of experience do you have in a leadership role?
Are you authorized to work in the United States?

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