Hotel Assistant General Manager

Holiday Inn Express Tampa - Brandon by IHG • Brandon, FL, US

Posted 2 hours ago

Description

As the Hotel Assistant General Manager, you will play a pivotal leadership role in ensuring the hotel's daily operations run seamlessly. With minimal supervision, you will exercise independent judgment to optimize operations while upholding our vision, mission, and values. This self-starter position requires 24-hour availability and a commitment to delivering exceptional guest experiences through effective team leadership and operational management.

Responsibilities

Handle guest complaints and queries promptly and professionally to uphold service excellence.
Walk/be present on property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success
Training, mentoring, and supervising staff in the Front Desk, Maintenance, Housekeeping, Laundry, and Breakfast department
Promote and market the hotel to drive business growth while maintaining brand integrity.
Conduct regular inspections of guest rooms and back-of-house areas to meet brand and safety standards.

Qualifications

High school diploma or GED; one to three years of relevant experience or equivalent education and training.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and interpret business materials, write professional correspondence, and deliver presentations.
Employee must occasionally lift and/or move up to 25 pounds
Strong interpersonal, problem-solving, and project management skills.

Compensation

$45,000 - $50,000/year

About Holiday Inn Express Tampa - Brandon by IHG

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.