Hostess
Dev Becky Company • Remote
Posted 6 minutes ago
Hostess Job Description - San Diego
We are seeking a friendly and professional Hostess to join our team in San Diego. The Hostess will be responsible for greeting guests, escorting them to their tables, and ensuring a positive dining experience for all customers.
Responsibilities:
- Greet guests as they arrive at the restaurant
- Escort guests to their tables and provide menus
- Answer questions about menu items and make recommendations
- Take reservations and manage the waiting list
- Ensure the dining area is clean and presentable
- Assist servers with food and beverage service as needed
- Handle customer complaints and resolve issues in a timely manner
- Thank guests as they leave and invite them to return
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to stand for long periods of time and lift up to 25 pounds
- Flexibility to work evenings, weekends, and holidays
If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity in San Diego!
- Make sure dining room tables and chairs are neatly organized at all times and that condiments on the table are restocked if low
- Make reservations, plan out the seating chart, and troubleshoot customer phone inquiries
- Direct customers to their seats, ensuring tables are set properly with enough tableware for each diner, water glasses are filled, and menus are sanitized
- Greet guests warmly as they enter to create a positive first impression of the restaurant
- Clean up and clear plates after guests leave, and get the table ready for the next customers
- Thrive in a fast-moving environment while working in a team situation with extended hours of standing to be expected
- This role requires a high school diploma or equivalent GED and a good command of the English language
- Prior food services, or hospitality service industry experience is preferred but not required
- Skills needed for this role include excellent people skills, time management, organization skills, and the ability to handle customer requests and situations quickly with a pleasant demeanor
Compensation
0 - 0 yearly
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