Do you enjoy meeting new people and creating memorable experiences? We are looking for a friendly, outgoing, and dependable Restaurant Host/Hostess to be the welcoming face of our restaurant!

As the first point of contact for our guests, you will play an important role in creating a positive dining experience from the moment they arrive.

What We Offer:

• Competitive pay

• Monthly bonus opportunities

• Health, dental, and vision insurance

• Paid time off

• 401(k) opportunities

• Free on-site parking

• Free employee meals

• Employee discounts at IHG hotels worldwide

• Opportunities for professional growth and advancement

What You’ll Do:

• Greet guests warmly and provide exceptional customer service.

• Manage reservations, seating arrangements, and waitlists.

• Escort guests to their tables and provide menus.

• Communicate with servers and restaurant staff to ensure smooth service.

• Answer phone calls and assist with guest inquiries.

• Maintain a clean, organized, and welcoming entrance and lobby area.

• Respond to guest needs and requests in a professional and courteous manner.

• Reconcile closing shift reports and do the daily drop after each shift.

• Ensure that all servers have completed assigned side work and turned in all receipts and cash.

• Maintain and accept responsibility for your own cash drawer.

What We’re Looking For:

• Friendly, positive attitude with excellent communication skills.

• Strong customer service and interpersonal skills.

• Ability to multitask in a fast-paced environment.

• Dependable, punctual, and professional appearance.

• Previous restaurant or hospitality experience is preferred but not required.

Apply today and help us create unforgettable experiences for our guests.

Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities, including our renowned Mahogany's Restaurant, The Library Bar, On- and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.