Schedule: Tuesday–Saturday | 10:00 am–6:30 PM

The Operations and Maintenance Lead is a hands-on role responsible for overseeing the facility, equipment, and member experience during evening hours. This position ensures safety, cleanliness, equipment readiness, and policy compliance while conducting facility maintenance and repair. The Operations and Maintenance Lead serves as the go-to problem solver, supporting all departments, responding to emergencies, and maintaining a high-functioning club.

This role is ideal for someone who enjoys hands-on work and takes pride in keeping a facility running at a high standard. If you are handy and have some experience with tools, training is available for the club's needs.

Equipment & Facility Oversight

• Oversee evening equipment reset, organization, and readiness in the studios, weight training areas, gymnasium, rock wall, and aquatic center.
• Perform maintenance and repair tasks.
• Complete equipment inventory checks.
• Lead with physical tasks such as moving equipment and resetting spaces.
• Support housekeeping, club attending, and service teams.

Operations & Safety

• Conduct regular walkthroughs of the entire club to ensure safety, cleanliness, and policy compliance.
• Enforce club policies with professionalism and consistency for adults, teens, and youth.
• Respond to incidents and emergencies according to HFAC emergency procedures.
• Serve as the primary contact for facility and equipment issues.

Member Experience

• Maintain a friendly, approachable, and professional presence.
• Model HFAC’s service standards and support a positive club culture.

Emergency Response & Support

• Maintain current CPR/AED and First Aid certifications (or obtain within 30 days).
• Comfortably enter the pool in an emergency if needed.
• Assist with incident documentation and end-of-shift reporting.

Operational Support

• Support closing procedures and communicate key updates to management.

• Must be 18 years or older.
• Ability to work the schedule listed.
• Handy with tools and interested in learning what is needed.
• CPR/AED and First Aid certified (or willingness to obtain).
• Comfortable enforcing policies with members of all ages.
• Able to lift and move equipment (up to 50 lbs).
• Comfortable performing physical work and entering the pool if necessary.
• Strong communication and interpersonal skills.

Preferred Experience

• Experience in fitness facilities, recreation, hospitality, or customer service.
• Familiarity with gym equipment and fitness floor etiquette.
• Previous maintenance, handy-person, or safety-related experience.

Why Work at HFAC

• Consistent schedule
• Complimentary club membership.
• Supportive team environment.
• Opportunity to gain experience.
• Be part of a community-focused, locally owned club.

Hawthorn Farm Athletic Club (HFAC) is a locally owned, independent wellness community where people come to move, connect, and feel their best. More than just a gym, HFAC is a place where members and staff alike take pride in being part of something personal, supportive, and genuinely welcoming.

We’re known for our commitment to quality—from expert coaching and thoughtful programming to the relationships we build every day on the fitness floor. Whether someone is just starting their wellness journey or has been with us for years, they find consistency, encouragement, and a sense of belonging here.

At HFAC, our team plays a vital role in shaping that experience. We value people who care about what they do, who bring energy and authenticity to their work, and who want to be part of a club that prioritizes both results and relationships.