Our hotel is thriving, and we are looking for a customer service specialist who is both passionate and detail-oriented to be our next guest services supervisor.

You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful experience. Hiring and training staff, managing guest issues or complaints, and increasing the hotel's profitability with improved occupancy rates will be part of your daily responsibilities. Our ideal candidate has a track record of demonstrated leadership and at least two years of supervisory experience, preferably in the hospitality industry.

If you're ready to take the next step in your career, apply now!

• Lead and inspire the front office team to deliver exceptional guest experiences every day
• Oversee daily operations, ensuring smooth and efficient service that aligns with our brand standards
• Collaborate with team members to implement strategies that boost occupancy rates and enhance profitability
• Train, mentor, and develop staff, fostering a culture of continuous learning and growth
• Monitor and maintain the highest standards of cleanliness and presentation in all guest-facing areas
• Coordinate with other departments to ensure seamless communication and service delivery across the hotel

At Cambria Hotel Bend, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. We offer a full benefits package to all full-time employees, including zero-copay medical insurance and a 401(k) with matching. Apply today!