The Golf Attendant (or Cart Attendant/Outside Services) provides crucial customer service and operational support, primarily managing the golf cart fleet, assisting golfers with bags, and maintaining the driving range. Key duties include cleaning and staging carts, greeting guests, cleaning clubs, and keeping the clubhouse area tidy.

• Cart Fleet Management: Cleaning, washing, refueling (gas) or charging (electric) carts, and storing them after use.
• Guest Services: Greeting guests, loading/unloading golf bags, and offering assistance to enhance the customer experience.
• Driving Range Maintenance: Picking up range balls, washing them, and keeping the range ball dispenser full.
• Course Operations Support: Assisting with tournament set-up, monitoring the driving range, and maintaining cleanliness in the cart barn and bag drop area.
• Pro Shop/Starter Duties: Assisting with tee time management, enforcing club rules, and potentially helping with rental equipment.

• Customer Service Skills: Friendly demeanor, courteous, and polite.
• Physical Ability: Capable of lifting golf bags and standing/walking for long periods.
• Experience: Previous experience in golf or customer service is often preferred, but not always necessary.
• Valid License: A valid driver’s license is often required to operate golf carts.

Work Environment

• Often a seasonal position (spring through fall).
• Physical, fast-paced work environment, mostly outdoors.
• Shifts frequently include early mornings, weekends, and holidays.

Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton, is 30 miles from Hawaii Volcanoes National Park. All rooms have free WiFi.

Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.

The Grand Naniloa Hilo, a DoubleTree by Hilton, features an outdoor swimming pool and a sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.