La Quinta Inn & Suites Salt Lake City Airport is looking for a hands-on, guest-obsessed General Manager to lead our busy airport hotel. Customer service comes first here: our guests include airline crews, business travelers, early-morning flyers, and tour groups arriving by bus, and they all count on us to get it right. You'll run a 24/7 airport shuttle, keep group and tour bus arrivals running smoothly, and lead a team that delivers a great stay every time. If you love hospitality, thrive in a fast-paced environment, and lead from the front desk, we'd love to meet you.

• Make outstanding customer service the #1 priority: lead by example at the front desk, resolve guest concerns quickly, and drive top guest satisfaction and review scores

• Manage airport clientele, including airline crews, corporate travelers, and fly-in guests with early-morning and late-night arrivals and departures

• Oversee the 24/7 airport shuttle operation: driver scheduling, on-time pickups and drop-offs, vehicle safety, maintenance, and DOT compliance

• Coordinate tour bus and group business: rooming lists, group check-in/check-out, bus parking, and communication with tour operators

• Drive revenue through rate strategy, group and airline crew contracts, and local corporate accounts

• Oversee housekeeping, front desk, maintenance, and breakfast to ensure clean, well-maintained rooms and public areas

• Uphold La Quinta (Wyndham) brand standards and pass all quality assurance inspections

• Manage labor scheduling, payroll, and operating budgets to hit P&L targets

• Recruit, hire, train, and coach a guest-focused team; build a positive culture with low turnover

• 3+ years of hotel management experience as a General Manager or Assistant General Manager (select-service or airport hotel preferred)

• A true passion for customer service and a track record of strong guest satisfaction scores

• Experience with airport hotels, shuttle operations, airline crew contracts, or group/tour bus business is a big plus

• Knowledge of hotel P&Ls, budgeting, revenue management, and labor control

• Experience with Wyndham/La Quinta or other major brand standards and PMS systems preferred

• Strong leader and communicator who can hire, train, and motivate a front-line team

• Flexible schedule, including early mornings, evenings, weekends, and holidays as needed

• Valid driver's license

Five Rivers Hospitality is more than just a hotel company – we're a community dedicated to providing outstanding hospitality to our guests and a fulfilling work experience for our team members. We have hotels across the United States, and we are committed to offering comfortable accommodations and exceptional service.