Full-Time Endodontics Office Patient Coordinator

Thank you for checking out my listing!

My name is Will Yoder, and I have a growing Endodontics office that needs a patient coordinator. You will love this job if you:

• Love taking care of people and helping them get out of pain
• Like repeatable systems that you can perfect on a daily basis
• Thrive in a fast-paced and fun work environment
• They are highly self-motivated, taking the initiative to make sure things get done

 It is very critical that you are:

• EXTREMELY reliable
• Detail-oriented
• Organized 
• Have a positive attitude
• A team player

This will be a full-time (five-day/week) position beginning as soon as possible. The hours would be from 8:30 AM-5 PM Monday-Friday.

What will you be doing?

• Greet patients warmly, help them fill out forms, and advise them of office policies and patient care procedures
• Taking phone calls and scheduling patients 
• Managing the daily schedule for the office, including rescheduling and canceling appointments as needed, in order to create an efficient daily schedule
• Checking patients in as they arrive and out as they leave, and updating records as needed
• Managing the financial obligations of patients, including communicating with dental insurance providers as needed to determine patients' copays. Verifying methods of payment and collecting payments as needed
• Estimating insurance benefits of patients prior to their arrival and filing all dental insurance after a procedure is performed
• Following up with claims that have not been paid in a timely manner or claims that are denied. 
• General office duties such as answering the phones, copying, filing, and communicating with other offices via email or fax

• Possesses high-level communication skills, problem-solving, organization, and exceptional customer service skills
• A high school diploma or equivalent is required - some college or AADOM-recognized designation is helpful
• At least 2 years of experience in medical/dental office management is preferred, but not needed
• Computer proficiency with Microsoft Office
• Possesses high-level communication skills, problem-solving, attention to detail, and exceptional customer service skills

Crestview Endodontics is on a mission to provide quality, affordable, and timely root canals to patients in Northern Kentucky. Furthermore, we want to increase the quality of our team members' lives as well. This will be done by not only keeping our work environment fun and productive but also paying at the top end of the pay scale so our team members can take care of themselves and their families. We really look forward to contributing to your lives and the lives of the patients and dentists in the community.