Front Office Manager

Endeavor Hospitality GroupNew York City, NY, US

Posted 1 month ago

Description

At least 2 years of management experience required.


What’s your Endeavor?!


If this is you:

  • You believe greeting a guest with “Checking in?” is not a proper welcome
  • Your office door will never need a DND!
  • You think, " Please," " Thank you," and " You’re welcome" are way underrated
  • You have mastered the art of turning problems into opportunities


…we want to talk to you!


Endeavor Hospitality Group, a boutique hotel management company based in New York City, is seeking an experienced, energetic leader to join our team as the Front Office Manager at the custom-designed Courtyard Marriott, located next to the dynamic new Hudson Yards! The Hotel has the perfect location, next to Hudson Yards, only a few blocks from the Jacob Javits Center, Madison Square Garden, and the Highline.


Endeavor Hospitality Group was founded by forward-thinking developers who have been deeply and passionately rooted in the New York real estate market for decades. We are seeking ambitious, top talent for our growing portfolio.

Responsibilities

What you will be doing:

  • Managing and inspiring a Front Desk team to seamlessly create guest experiences that have guests returning again and again
  • Build a productive, enthusiastic Front Office team, each one fulfilled in their job
  • Monitor and track Front Office operational performance
  • Effectively balance hotel inventory to maximize profit
  • Mentor, lead, and guide your own staff so they may accomplish their goals
  • Support accounting to ensure processes are accurate and complete
  • Establish inventory process and controls

Qualifications

  • At least 2 years of management experience required
  • Marriott experience preferred
  • Proficient in Microsoft Office, Kronos, Medallion, and guest recovery software
  • Excellent organizational, interpersonal, and administrative skills required
  • Service-Focused with professional presentation skills
  • Progressive management experience within the Rooms Division

Compensation

$75,000 - $90,000/year

About Endeavor Hospitality Group

At Endeavor Hospitality Group, we take hospitality personally. We value memorable experiences over mere transactions and deliver on that promise through our commitment to a deeper level of engagement with guests, staff, partners, and stakeholders. Endeavor’s innovative model of destination-centric hospitality ensures every property creates, fosters, and inspires a location’s true cultural signature. That means we’ve got our ears to the ground, taking cues from locals to establish unique experiences and long-lasting connections with neighborhood partners. And for our stakeholders, our intuitive, results-driven approach spurs revenue growth. We’re making hospitality welcoming for everyone involved, and we’re having a great time in the process.

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