At least 2 years of management experience required.

What’s your Endeavor?!

If this is you:

• You believe greeting a guest with “Checking in?” is not a proper welcome
• Your office door will never need a DND!
• You think, " Please," " Thank you," and " You’re welcome" are way underrated
• You have mastered the art of turning problems into opportunities

…we want to talk to you!

Endeavor Hospitality Group, a boutique hotel management company based in New York City, is seeking an experienced, energetic leader to join our team as the Front Office Manager at the custom-designed Courtyard Marriott, located next to the dynamic new Hudson Yards! The Hotel has the perfect location, next to Hudson Yards, only a few blocks from the Jacob Javits Center, Madison Square Garden, and the Highline.

Endeavor Hospitality Group was founded by forward-thinking developers who have been deeply and passionately rooted in the New York real estate market for decades. We are seeking ambitious, top talent for our growing portfolio.

• Lead and inspire the front office team to deliver exceptional guest experiences, ensuring every interaction is warm and welcoming.
• Oversee daily operations of the front desk, ensuring efficiency and adherence to company standards.
• Collaborate with other departments to ensure seamless communication and guest satisfaction.
• Develop and implement strategies to enhance guest services and improve operational efficiency.
• Monitor and manage room inventory, ensuring optimal occupancy and revenue.
• Handle guest inquiries, complaints, and feedback with professionalism and a problem-solving mindset.
• Train and mentor front office staff, fostering a culture of continuous learning and development within the team.

• Experience in managing a front office team in a hospitality setting for at least two years.
• Ability to lead and inspire a team to deliver exceptional guest experiences consistently.
• Proven track record of enhancing guest services and improving operational efficiency.
• Strong communication skills to collaborate effectively with other departments.
• Ability to handle guest inquiries and complaints with professionalism and a problem-solving mindset.
• Experience in monitoring and managing room inventory to ensure optimal occupancy and revenue.
• Proficiency in training and mentoring staff, fostering a culture of continuous learning and development.

At Endeavor Hospitality Group, we take hospitality personally. We value memorable experiences over mere transactions and deliver on that promise through our commitment to a deeper level of engagement with guests, staff, partners, and stakeholders. Endeavor’s innovative model of destination-centric hospitality ensures every property creates, fosters, and inspires a location’s true cultural signature. That means we’ve got our ears to the ground, taking cues from locals to establish unique experiences and long-lasting connections with neighborhood partners. And for our stakeholders, our intuitive, results-driven approach spurs revenue growth. We’re making hospitality welcoming for everyone involved, and we’re having a great time in the process.